Privacy Policy

Information We Collect or Use

Pantros IP, Inc. is the sole owner of the information collected on all Websites in its intellectual property network including www.pantrosip.com, www.patentcafe.com, www.ipfrontline.com, www.2xfr.com, www.ipbookstore.com, and evaluation.patentcafe.com (hereinafter referred to as "site"). We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. On occasion, you may find sections of this Website which require registration prior to access. Depending on what services or features you request, we may require specific personal and contact information. This information is used to provide you with enhanced features and services, and if necessary, to contact you only regarding:

  • verification and authentication of requests by website owners for adding to our directory listings, delivery of our e-mail newsletters, or promotional materials from our partners, which you may have elected to receive,
  • for authentication for access to sections of our websites that require LOGIN or password access.
  • Additionally, we adhere to the following:
  • Since some content on Pantros IP's websites may be accessed by persons under 13 years of age, Pantros IP complies with the Children's Online Privacy Protection Act of 1998 (COPPA), which limits our collection of information from children under 13 years old, registration to certain sections may also require the date of birth to verify that the user is at least 13 years old. It is optional for the user to provide demographic information (such as interests, income level, company position, and gender), and unique identifiers (such as state or country of residence), but is encouraged so we can personalize your experience on this site. We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
  • For your convenience, many sections of our site allow you to e-mail a copy of our page to your friend or associate. Using this feature requires you to enter your friend's e-mail address so that we may deliver the Web page. The e-mail address you enter is used one time only, and only to send the page you requested.

Ordering Products or Services From Us
When our order forms ask you to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web Browsers such as FireFox®, Microsoft® Internet Explorer® and Netscape® Navigator® becomes locked, as opposed to unlocked, or open, when you are just ‘surfing’. If you prefer to not submit private information over the Internet, you always have the option of placing orders by regular mail or by phone using the contact information on the ordering page.

Sharing Information With Third Parties
We may share aggregated demographic information with our partners and advertisers. None of this information is linked to any personal information, and cannot identify any individual person. For certain products or services offered by or through our sites, we rely on our partner / supplier to establish separate billing on occasion, and to ship orders or deliver a service directly to you. When you sign up for these services, we will share only your name and contact information that is absolutely necessary for the third party to provide these services to you. These companies do not retain, share, store or use personally identifiable information for any secondary purposes, and are not allowed to use personally identifiable information except for the purpose of providing these services. On certain sections of the site, we collect e-mail addresses you provide to us in response to your informed request to receive promotional or informational offers related to your special interests from third parties. E-mail addresses provided to us for promotional offers will be made available to the providers of those products or services. This web site contains links to other sites. Please be aware that Pantros IP is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password access to LOGIN to our company network. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a physically secure environment. I f you have any questions about the security at our website, you can send a message to Webmaster.

Unsolicited Information
Do not send Pantros IP unsolicited information related to any invention or other intellectual property that you may consider confidential in nature. We handle unsolicited information in the following manner:

  • We make every attempt to identify unsolicited invention submissions sent by mail or courier prior to opening it. If it appears to be invention information, we do not open it. However, we may open the package in which case, your information is then deemed non-confidential.
  • Opened and unopened invention submissions will be destroyed, and no copies will be made: submissions on paper will be shredded, submissions via e-mail will be deleted. We will not notify you of destruction of this information, nor will we respond to your unsolicited submission except as outlined in the following return policy.
  • We will not return any delivered packages to you unless it is so marked by you, and then only if you agree to pay for return postage.

Cookies
A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, you would not have to log in a password more than once, thereby saving time while on our site. If you reject the cookie, you may still use our sites, but some important features you may want to use will be disabled. For example, you would not be able to set up your customized article files on our Pantros IP IPFrontLine Magazine, would not be able to use our patent attorney search history or other reporting systems you may desire access to, and your use of the shopping cart system would restrict you to ordering not more than one product during a session. Some of our business partners or suppliers of banner ads on our site use cookies (e.g.: third party shopping carts, document management services, chat rooms and message boards, legal fees RFP system, and contests). However, we have no access to or control over these cookies, nor to the information associated with those cookies. You may read more information on cookies at www.cookiecentral.com

Correcting or Updating Personal Information
If your personally identifiable information changes (such as your zip code, e-mail address, password), or if you no longer desire our service, we will endeavor to provide a way to correct, update or remove your personal data provided to us. This can usually be done at your member information page if you have registered through a personal account management section, or by e-mailing our Customer Support

Opting Out
You have the opportunity to have your personal contact information removed from our site and related databases. Upon requesting to Opt Out, we will delete your contact information, as well as any data that you may have supplied during registration for certain customized features on our site. Upon requesting to have your data removed from our databases, you will lose access to those features you have selected (for example, your customized MyMagazine, message board access, or client tracking features on our site will be stopped.) You may have elected to receive our e-mail newsletters or promotional messages from our sponsors or advertisers. If at any time you change your mind about receiving our newsletters or promotional mailings, simply click on opt-out or un-subscribe instructions included at the end of the e-mail you receive.

How To Contact Pantros IP
If you feel that Pantros IP, Inc. is not abiding by its posted privacy policy, you should first contact our Webmaster or Customer Support. Alternatively, you may communicate with either of these contacts at the following:

USA HQ

Pantros IP, Inc.
3835 North Freeway Blvd., Suite 130
Sacramento, California 95834   USA

+1 916 239 2500 

Europe Office

Pantros IP, GmbH
Waldparkstrasse 6
CH 9220 Bischofszell   Switzerland

+1 888 556 0683